If you are looking to wrap up your firm's activity or simply need to pause your services for a period of time, our account management team is here to assist you through the transition.
Options for Your Account
Depending on your needs, you can discuss two primary options with an account manager:
Temporary Suspension: Ideal if you are taking a break or closing your firm seasonally and want to reactivate easily later.
Permanent Closure: Fully closes the merchant account and stops all recurring billing.
How to Get Started
To ensure your account is handled securely and all final reporting is settled, account closures must be processed via phone.
Phone: (855) 656-4685
Availability: Speak directly with an account manager to finalize your request.