Paige Taylor

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  • How to change the URL of your payment page

    To change the URL of any payment page, follow the steps below: Select Charge from the menu on the left side of your screen Click the Actions button on the page you would like to update Click Edit ...

  • How to prevent chargebacks

    Accepting debit and credit card payments in your organization is a great way to increase cash flow and offer convenient payment tools to your members and clients.  Before getting started it is impo...

  • How to add your payment link to your Outlook signature

    When you include a payment link in your Outlook signature, your clients will be reminded that they can pay online using your payment page each time you send them an email.   Step 1: In Affinipay, c...

  • Validation Code Overview

    Validation codes add an additional layer of security as it requires both your password and a secondary code. Our system will ask for a validation code every 30 days or when a new browser session is...

  • How to change the email address for payment notifications

      AffiniPay lets you customize who receives both successful and failed transactions notifications.   Navigating to the Payment Settings Click your name in the top right of the screen  Select Sett...

  • How to run a charge

    Affinipay's payment pages gives you a quick and easy way to process a credit card.   To get started, click on the Charge button from the left navigation menu. From here, select Accept Payment.  Th...

  • How to resend or reprint a receipt

    Navigate to the transaction: Select Transactions on the left of the navigation screen Search for the transaction using the name, dollar amount, or date. Once the transaction has been located, clic...

  • User Administration

    If you are an admin you can edit, add, and delete users on your AffiniPay account. Editing and Deleting Users Click your name in the top right corner Select Settings from the drop down menu Clic...

  • How to process a refund

    A charge can be partially or fully refunded six months after the original transaction date.* To process a refund within AffiniPay click on the Refund button from the left navigation menu.Search for...

  • How to copy your payment link

    You can quickly find your payment page links in Affinipay to send to your members.To get your payment page link: 1. In Affinipay, click Charge2. Choose the account where you want to deposit payment...