Paige Taylor
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Articles
Votes on activity by Paige Taylor-
How to find your monthly statement online
You can retrieve your monthly statements directly in AffiniPay. Monthly statement summary reports are generally made available before the 5th of every month for the month prior. These statements ar...
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Customer Notifications for Scheduled Payments
Customer Notifications when enabled, emails your client when an upcoming scheduled payment is due. This way, your client is not surprised of an upcoming charge and can also contact you if they anti...
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How to edit your payment page
With AffiniPay you can edit the content on your payment page. To get started, follow the below steps: Log into AffiniPay. Click the Actions button on the page you would like to update. Click Edit....
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Surcharge Basics
Surcharging is the practice of charging an additional percentage fee to credit card transactions in order to offset payment processing costs. As of March 2024, most U.S. states allow merchants to s...
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How to create a Scheduled Payment from a previous transaction
In AffiniPay you can create a Scheduled Payment from a previous transaction. This allows you to set up recurring payments without re-collecting card information. To do so, follow the below steps: ...
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How to create Scheduled Payments
The easiest way to ensure payment from clients is to set up transactions in advance. Scheduled Payments allow you to maximize cash flow by setting up future payments to recur automatically. AffiniP...
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How to receive your validation codes via an Authenticator application
You can use a Multi-Factor Authenticator application on your smartphone to confirm access to AffiniPay when being asked for a validation code. In this article, we outline how to set this up with Go...
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My Business settings
Business Information Settings To edit your business settings, click your name in the top right corner and then Settings. On this page, you can edit your Business Name, Address, Phone number, and U...
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Validation code troubleshooting tips
If AffiniPay is prompting you for a validation code but you are not receiving it, follow the below troubleshooting tips based on how you receive your validation codes. Email Validation Codes If yo...
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How to use AffiniPay while traveling abroad
To protect your account, we restrict access to the AffiniPay portal to the US, Canada, and Australia. If you need to access your AffiniPay account while traveling outside of these countries, a VPN ...